Shipping:
We offer free USPS ground shipping for any jewelry order over $100!
We do our very best to ship out your order ASAP! Orders are generally shipped within 3 business days, but usually sooner!
Ship time will depend on your location - USPS ground service generally takes 2-7 days, excluding Sundays & holidays. Expedited service is available with additional shipping fees.
All items are snugly packed in a gift box and shipped in a padded envelope.
International Shipping:
We are happy to ship to a non-US address provided the credit card address is the same as the ship-to address.
International shipping charges vary depending on the country products are shipped to.
Returns and exchanges:
Customer satisfaction is our top priority! If you decide that what you've ordered is not right for you, we offer a 30 day return policy for exchange or store credit. Items must be returned unworn, in pristine condition.
Custom pieces are not returnable.
Please contact us at ctstankard@gmail.com for an RA number. Make sure to include your contact information in the package, with a brief explanation.
Repairs:
We offer free repairs for a year. After that time frame, repair fees will depend on what type of repair it is, what materials are used, and the time it takes to repair the item. Please contact us at ctstankard@gmail.com with any questions regarding repairs.